AXMINSTER BINGLEY DESIGN Ltd
TERMS & CONDITIONS & PRIVACY POLICY
Updated 30th November 2015

Axminster Bingley Design Ltd provides this site as a useful resource for high end diamond and jewellery shopping, and a retail location for certified loose diamonds and fine jewellery. The following are the legal terms of use for the vernes.co.uk website for orders shipping to addresses in the United Kingdom, Italy, Latvia ,Belgium, Bulgaria, the Czech Republic, Russia, USA, South America, China, Hong Kong, Cyprus, Denmark, Austria, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

If you have any questions please contact the Axminster Bingley team at info@vernes.co.uk

Please read these terms and conditions ("Terms and Conditions") carefully. By using vernes.co.uk website, you agree to be bound by the Terms and Conditions described below. If you do not agree to all of these terms, please do not use this website or make any purchase from it.

These Terms and Conditions govern your use of, and any purchase from, the Axminster Bingley Design Ltd website, and constitute an agreement between you and Axminster Bingley Design Ltd. Axminster Bingley Design Ltd reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of this site at any time, and in its sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on this site. Your continued use of this site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of this site. If you do not agree to the amended terms, you must stop using this site.

Product Availability and Pricing

You may choose to view pricing and complete your order in pounds sterling having and being agreeable to the relative conversion rate to your own currency being acceptable to yourself. Axminster Bingley Design limited is a UK based company governed by the company laws and statues of the United Kingdom and all prices are therefore shown in United Kingdom pounds sterling. They can be converted to any non UK client’s currency by a method the customer deems fit and reliable but this has no bearing in any form whatsoever on the price paid which will always be in UK pounds and if necessary converted to UK pounds. The customer agrees to his or her own banks conversion rates if the customer is paying with a card or account that is not a UK or Sterling bank account, credit or debit card.

If you're interested in a piece of jewellery that is currently not in stock or back ordered, you can email us directly on orders@vernes.co.uk and or order it online as we will always endeavor to put a lead time on orders and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item can go out of stock before we're able to post notification to the site. If this happens, we will notify you personally so we can help you find another item.

Additionally, it should be noted that if a purchase is made of a loose diamond from Axminster Bingley Design Ltd and the exact diamond with the exact formal specification is not available Axminster Bingley Design Ltd reserve all rights to purchase either a diamond that is exactly the same or better in respect to diamond characteristics, specifically size, clarity, colour and price. If we cannot replace the order with a like for like item which is as good or better than the original diamond ordered, then Axminster Bingley Design Ltd will give a complete and full refund to the client as soon as is possible.

Axminster Bingley Design Ltd refund policy applies taking this agreement into consideration as is detailed in the section titled Full Refund Guarantee on the www.vernes.co.uk website.

Infrequently, data, including prices, may be inaccurately displayed on our site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices depending on our discretion. As Axminster Bingley Design Ltd creates each product from scratch sometimes we may be in a position where an order takes longer then we have detailed. Under these circumstances we will endeavor to contact you and inform you of the delay but we guarantee that you will receive the order as soon as its available. You accept the fact that sometimes orders can take longer due to the various reasons detailed in this document. If necessary and if the order has not been completed in its entirety we may decide to refund you under our own discretion part of the cost and/or give you a voucher code allowing for a reduced price for any future orders if we deem necessary and solely under our discretion if we do take longer then we stipulate. Our prices are also subject to change without notice. We apologise for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of the Axminster Bingley diamonds or jewellery consultants on sales@vernes.co.uk

Sales and Price Reductions

At Axminster Bingley Design Ltd, we always offer the best value by providing the lowest possible price. We do not negotiate prices on our products and all of our prices are final.

International Shipments

Purchases made through our European Web sites may be shipped to addresses in the United Kingdom, Austria, Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland  and any other acceptable country that meets the legal terms and conditions that allow for supply. Supply to any further countries will be by the discretion of Axminster Bingley Design Limited.

We are proud to ship to customers in additional countries around the globe however if for any reason whatsoever an order is placed from a country that Axminster Bingley may have issues to ship to or is sanctioned or it is illegal for any company from the United Kingdom to do business with then we are within our rights to refund the amount that was paid taking away any costs we deem fit which will be appropriate to the time and effort entailed in verifying such. Typically, this will be a cost that encompasses the costs entailed in paying for the refund back to the client. We will contact you directly if necessary. Typically, the fee would be 5% to 7.5% of the purchase.

Importer of Record

When ordering from Axminster Bingley Design Ltd, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in the United States and or other designate countries.

Prior to delivery to the recipient, the shipment may be subject to customs fees, import duties, taxes, and other charges of the destination country where applicable. These charges are always the recipient's responsibility. For further details, please make sure you are aware of the Customs, duties and tax implications of the country that you have ordered from or made the order to.

Value Added Tax (VAT)

Value added tax (VAT) will be applied for all orders placed on the UK website where applicable. The VAT amount is calculated based on the shipping destination of your order. Please note that this charge will appear in the shopping basket after you have entered a shipping destination.

The UK VAT Retail Export Scheme allows the VAT amount to be reimbursed to customers when they purchase goods in the EU and then export them outside the EU. However, orders from Axminster Bingley Design Ltd are ineligible for the VAT Retail Export Scheme because Axminster Bingley Design Ltd is an internet-based mail-order company and is ineligible to participate.

Payment Methods

For your convenience, we offer the following payment methods:

• Credit cards: Use your Visa, MasterCard etc. can be used through our online epdq payment gateway.
• Bank wire: Arrange payment through your bank and you may under Axminster Bingley Design discretion receive a 2.5% discount.

Note that orders shipping to Switzerland will need to have a minimum order value of CHF 500 and orders shipping to Norway will need to have a minimum order value of NOK 1500. There are no order minimums for countries that are part of the EU.

Delivery Insurance

All shipments are fully insured. That means that your order is always shipped risk-free.

For orders shipping to the following countries the delivery insurance (or asset protection) will be provided by a premier global insurance company: Australia, Bulgaria, Cyprus, Czech Republic, Estonia, Guam, Hong Kong (SAR), Hungary, Japan, Lithuania, Latvia, Macau, Mexico, Malta, Northern Mariana Islands, New Zealand, Poland, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, Taiwan and Virgin Islands. A fee of upto 0.30% if so required of the value of your order will be applied during the checkout process. This insurance protects your order from the time it leaves Axminster Bingley Design Ltd to when it arrives at your door. This policy is an agreement between the customer and the insurance company. Details about the insurance company and claims process will be provided to you, following your purchase, in your order confirmation email.

For added security, a signature may be required upon delivery of your Axminster Bingley Design Ltd orders. Please make arrangements for someone to be available at the shipping destination to sign for receipt.

Alternate Shipping Addresses

If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.

Diamond Certificates

When you order a loose diamond or custom-created jewellery, we ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are detailed documents created by diamond grading experts at one of two highly-respected diamond laboratories - making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond.

If you do not include both the diamond grading report and appraisal with your return, you will be charged a replacement fee.

Customs, Duties and Taxes

The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs either our shipper, FedEx, or the customs office will contact you directly to arrange for the payment of any charges that may be due.

The table below shows estimated duty and tax rates. Please be advised that Axminster Bingley Design Ltd has no control over these charges. The actual amount charged by customs may differ from the rates below. Country of origin information for your order can be provided by our Diamond and jewellery Consultants to assist in estimating import duties. Please contact your local customs office for further details.

Norway

Estimated Duty Rate 0%
Estimated Tax Rate 25%
Total Duty & Tax Rate Estimate: 25.0%
SITE: www.toll.no 
PHONE: 22 86 03 00

Switzerland

Estimated Duty Rate 
Based on item weight. Generally, less than 2% of order price.
Estimated Tax Rate 
8%
Total Duty & Tax Rate Estimate: 8.0% to 10.0%
NOTE: FedEx may charge a non-refundable administrative fee if taxes are paid in advance on behalf of the customer.
SITE: www.ezv.admin.ch/zollinfo_privat 
PHONE: +41 (0)31 322 65 11

Order Cancellation & Return Policy

Axminster Bingley Design Ltd offers customers 7 days from the day their order is shipped to cancel or return their order. If you wish to cancel or return your purchase, simply go to the vernes.co.uk website and fill in the returns form. Note any cost of return will be paid for by the client not Axminster Bingley Design Limited. Axminster Bingley Design Limited will make sure that there has been no tampering with any of their products or possible replacements submitted back to us before we confirm any refund.

Note that once your item has shipped, your order cancellation will take effect after a) it is returned to Axminster Bingley Design Ltd, and b) our Quality Assurance analyses your diamond or piece of jewellery and verifies that it is in its original condition.

Comparison Purchasing

To keep our prices competitive, we do not allow comparison purchasing. Comparison purchasing is the act of buying several of the same item, keeping the one you like best, and then returning the remainder. This causes undue restocking and inventory overhead and can be very costly. This is deemed illegal by Axminster Bingley Design Limited and we reserve the right if we see this type of behavior by a client to immediately terminate the client’s internet account and taking any further legal action that may be necessary as this is not a purchase in good faith or with good intent but illegal in all respects. We reserve the right to take legal action on anyone we believe is doing such an action.

Information On Our Website

At Axminster Bingley Design Ltd, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, colour and size may vary slightly.

Policy On Conflict Diamonds

At Axminster Bingley Design Ltd, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict. Axminster Bingley Design Ltd.’s only purchases loose diamonds utilizing our Diamond experts in Antwerp, one of them and are main advisor is Mr. Heinz Joerg Jansen who is a member of the Antwerp Diamond Bourse and the International Diamonds Bourse and who has many years of Diamond Advisory experience being a prominent diamond advisor. We utilize Mr. Jansen for our various loose diamond checks and sourcing confirming our complete adherence to all statutes and international laws pertaining to conflict diamonds.

Privacy Policy

We comply with the US and EU Safe Harbour privacy policies. For more detail, please read our privacy policy at the end of this document.

Legal Notices

Under no circumstances shall Axminster Bingley Design Ltd be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact one of our Diamond and jewellery Consultants at info@vernes.co.uk.

Applicable Law and Venue

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the United Kingdom only, applicable to agreements made and to be entirely performed within the United Kingdom, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the courts of the United Kingdom and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.

Third Party Content

Axminster Bingley Design Ltd may provide links to web pages and content of third parties ("Third Party Content") as a service to those interested in this information. Axminster Bingley Design Ltd does not monitor or have any control over any Third Party Content or third party Websites. Axminster Bingley Design Ltd does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Axminster Bingley Design Ltd does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

Submissions

You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, Axminster Bingley Design Ltd, or our products or services that are provided by you to Axminster Bingley Design Ltd are non-confidential and shall become the sole property of Axminster Bingley Design Ltd. Axminster Bingley Design Ltd will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Axminster Bingley Design Ltd and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.

AXMINSTER BINGLEY DESIGN LTD PRIVACY POLICY

Axminster Bingley Design wants you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Axminster Bingley Design Ltd is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. The information below is designed to inform you of what information we collect, why we collect such information, and how we use the information we collect. Any reference to our “Site” includes our Axminster Bingley Design Ltd website, mobile applications and other software, and any reference to our “Services” includes our Site, customer service phone line and other shopping or product services offered by Axminster Bingley Design Ltd. This Privacy Policy is incorporated into our Terms and conditions and you can email us at info@vernes.co.uk if you have any further queries.

Axminster Bingley Design Ltd will occasionally update this Privacy Policy. When a revision is made we will revise the "last updated" date on this page. By using our Services, or sharing your information with us, you are consenting to and accepting this Privacy Policy, including any changes or updates. We may make additional features, functionality, offers, activities, or events available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.

Collection of Information

Information You Provide. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us. This includes personal information provided to us through any means, including, without limitation, through our Site, via e-mail, over the telephone, and through a social media service (for example Facebook, Twitter, Pinterest). You can choose not to provide certain information, but then you might not be able to purchase products or take advantage of many of our promotions, features or Services. In this policy, “personal information” means any information by which you may be identified or contacted, including, but not limited to, a first and last name, phone number, physical address or email address. In addition, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, and credit card information.

You may choose to provide us names or other contact information for a friend to take advantage of a referral, fiancé, or other program or to send them product information or gifts. Subject to restrictions imposed under applicable laws and unless otherwise specified when you provide us the information, the information we collect about you and your friend may be stored and used in the ways described in this Privacy Policy.

Information We may Collect in future Through Cookies and Other Technologies. A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our business partners to recognise your device when you return to our Service and record information about your usage of our Services.

We may in future use cookies for five general purposes as follows:

• Essential Operational: Cookies are necessary to allow us to operate our Services. For example, they are required to help you access secure areas (such as your account pages) and to use features like our shopping basket.
• Performance and Functionality: Cookies help us enhance the performance and functionality of our Services. For example, cookies help us identify you or your device when you come back to our Service so that you do not have to login to see your shopping basket.
• Analytics and Customisation: We use analytics and customisation cookies, including third party cookies, to gather information on how our Services are being used by our visitors and to measure how popular our marketing campaigns are. We use the data we get to help customise our Services for you and make the content you see as relevant as possible. We also use the date we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
• Targeting/advertising: Cookies help us to regulate the advertisements you receive, provide you with tailored offers, and measure their effectiveness.
• Social networking cookies: Cookies allow visitors to share our pages and content through third-party social networking websites.

Our business partners may use cookies on our Site, for the same general purposes identified above, including to improve their own marketing, products or services. Third parties may use cookies and other technologies to collect information about your online activities over time and across different websites.

You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on, and significant portions of, our Site. Also, because information we or third parties obtain may be combined, we or third parties may still be able to identify your web browser, computer or mobile device when you access our Services even if you disable cookies. Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not wish to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them. Certain third party companies who may utilise cookies or other technologies on our Services enable you to opt out of behavioral advertising (which often uses cookies) as described below under Information that We May Share with Others. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu (Europe) or www.aboutads.info/choices (United States).

We may use, or permit our business partners to use, other technologies similar to cookies for the same purposes as we use cookies, for example:

Tracking Images: We may use tracking images (such as GIFs), which are small image files that we embed into our e-mail newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.

Local Storage: We may use local storage for frequency capping purposes and to provide you with relevant advertising.

We may collect information about your location and your mobile device, including a unique identifier for your device, when you download or use our mobile application.

Use of Your Personal Information

We may use the information we collect about you to:

• Facilitate your purchases and provide the services you request,
• Confirm and track your order,
• Respond to your comments, inquiries and requests,
• Compare and review your information for errors, omissions and accuracy,
• Prevent and detect fraud or abuse,
• Provide and improve our services and product offerings, and develop new ones,
• Improve marketing and promotional efforts, and overall customer experience,
• Identify your product and service preferences,
• Offer you personalized content, including by providing customized content and advertising,
• Understand our customer demographics, preferences, interests, and behaviour,
• Administer and fulfill our contests and other promotions,
• Process or respond to your application for current or future career opportunities,
• Contact you regarding products and services (of Axminster Bingley Design Ltd or our partners) that we believe may be of interest to you, and
• Other uses with your consent.

We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through cookies and other technologies, and information that we receive from our partners, affiliates and other third parties.

We value your comments, feedback, testimonials, etc., which help us improve our services and products. By making such submissions to us, you assign your rights in the submissions to us, as described in the"Submissions" section of our Terms and Conditions page.

Information That We May Share with Others

We may share your information, including personal information, as follows:

Service Providers: We may use third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, webhosting, fulfilment, assembly, marketing, mailing, and emailing.

Special Events: If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), Axminster Bingley Design Ltd may share your information with those organizations participating in the applicable event.

Sharing with Other Companies (for their marketing or analytics purposes): We may share your information with other companies or organizations which are not part of Axminster Bingley Design Ltd. These companies and organizations may use the information we share to provide, or help other companies provide, offers to you, to market products, services or opportunities to you, and to perform data analytics regarding your use of our Services.

Companies that we share information with may use the information we provide to them, often in combination with their existing information, to provide you with more relevant advertising. You may opt out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting http://www.networkadvertising.org/choices and http://www.aboutads.info/choices.

If you are located in the European Economic Area (EEA) or Switzerland, we will only share your personal information with other companies for their own marketing purpose with your prior opt-in consent.

Compliance with Law and Fraud Protection: We may disclose your information: (1) when we believe in good faith that it is necessary to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you.

Business Transfer: Your information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which case information would be transferred as one of the business assets of the Company.

Aggregate Information: We may, and we may authorise third parties to, create aggregate records from personal information by excluding information that makes the information personally identifiable. We may use and disclose, and authorise third parties to use and disclose, aggregate information at our discretion.

Children Under 13

Axminster Bingley Design Ltd does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at http://www.ftc.gov for tips on protecting children's privacy online.

Links

Our Site may provide links to third-party websites which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.

Security

We utilise a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

Accessing and Updating Your Information

If you have created a Axminster Bingley Design Ltd account, you can review and change certain personal information relating to your Axminster Bingley Design Ltd account at any time by logging on to your account. Otherwise, to learn more, please contact us as set forth below.

Choice/Opt-Out

We want to communicate with you only if you want to continue to hear from us. If you do not want us to communicate with you then just email us at info@vernes.co.uk and we will endeavor to not contact you again.

International Data Storage and Processing

Your information may be stored and processed in the United Kingdom or any other country in which Axminster Bingley Design Ltd or its service providers maintain facilities. Those countries may not have the same data protection laws as the country in which you initially provided that information. When we transfer your personal information to other countries, we will protect it as described in this Privacy Policy. You consent to any such transfer of information outside of your country.

If you are located in the EEA or Switzerland, we comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland. Axminster Bingley Design Ltd complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Axminster Bingley Design Ltd has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor.

In compliance with the US-EU and US-Swiss Safe Harbor Principles, Axminster Bingley Design Ltd commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact us via email at info@vernes.co.uk

Axminster Bingley Design Ltd has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint to Axminster Bingley Design Ltd, or if your complaint is not satisfactorily addressed by Axminster Bingley Design Ltd, please visit the BBB EU SAFE HARBOR website at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Your California Privacy Rights

If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address: Axminster Bingley Design Ltd Legal Department at 411 First Avenue, South, Suite 700, Seattle, WA, 98104; attn: California Privacy. Please allow up to 30 days for us to process your request. You may submit such a request once per year.

How to Contact Us

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like us to update information you provide to us, send an email to info@vernes.co.uk with title PRIVACY within the subject.